Running a medical office can be a stressful compliant. The work is extremely sensitive and requires highly skilled employees. The hours can be hectic, and the patients only add to the HIPAA compliant. And on top of all that, you have to keep all the legal laws and requirements in mind when making any official decision.
Appointment reminders are a great tool many medical offices use to help keep an efficient workflow because on-time patients make everyone’s life easier.
However, you must choose a HIPAA-compliant reminder app when selecting an appointment reminder software.
Continue reading the article below to learn more about HIPAA-compliant software.
HIPPA stands for the Health Insurance Portability and Accountability Act. It was passed in 1996 to create a national standard for protecting patients’ medical privacy rights, especially when switching between different insurances. With the rise of the internet, the HIPAA act’s importance has grown exponentially.
Violators of the rules set by the HIPAA act can be severely punished either monetarily or in a court of law. That is why medical offices must do everything to be HIPAA compliant. However, patients also want medical offices to incorporate new communication technology into their service for a better patient experience. This can make adopting new technology and still being HIPAA compliant a challenge. Therefore, if you think of integrating new software, like an appointment reminder app, you must make sure they are HIPAA compliant.
HIPPA compliant reminder apps are created with the rules in mind, so they only send out appropriate information to your patients. It’s important to know that any information you send via email or text is not guaranteed to fall into your patient’s hands, so the reminder apps only send out HIPAA-compliant information and the patient about their upcoming appointment.
Additionally, the database that holds the HIPPA reminder app software is located in the U.S., and all the data is encrypted for maximum protection. This security protects you and the patient from outside intruders.
Reminder apps and other software are there to enhance the patient experience and ease their nerves about an upcoming medical appointment, which is almost always a stressful time. Patients have routinely expressed their admiration for this software; however, patients want their sensitive medical information to remain private. You have to oblige them by investing in customer support software that is HIPPA compliant. A happy patient makes any professional medical job easier.
The work schedule of a medical office is hectic by its very nature. The last thing it needs is patients showing up late or not showing up because they forgot their appointment. HIPPA compliant reminder apps can help keep your office running smoothly by offering informed and on-time patients.
Reminder apps are a highly beneficial tool for medical offices and, by now, are almost a standard in any office you go to. Patients live busy lives, and an upcoming appointment can easily slip their minds, which is a hassle for them and you. A HIPAA-compliant reminder app can alleviate all those problems.